Commonly Asked Questions

You must be working with AHS and or family Doctor to be evaluated if you or your family member qualifies for SL4 or SL4D. Once you have completed this evaluation, you will be instructed to make three (3) choices through AHS, a recommendation is to pick your preferred area, and three (3) Type B facilities in that area. Once a bed is available, a tour will be provided. There is a waiting period which can be up to one year.

Working with your transition team, a social worker will be available to you to assist with securing additional funding.

• Room and board, 3 meals and snacks per day
• Weekly housekeeping, laundry of the towels and bedding.
• Wi-fi, utilities, landscaping, maintenance,
• Emergency calling system 24/7
• Nursing staff 24/7
• Access to doctors, pharmacy and AHS case managers.
• Daily scheduled activities such as group fitness programs, bingo, entertainment, trivia, word games/puzzles, physical based games (i.e. lawn darts and bean bag toss), movie matinees, and special events.
• Weekly Music Therapy Sessions
• Group outings: breakfast, lunch, drives, and excursion type activities; organized by our Recreational Therapist (using our own shuttle bus)

• Telephone
• Personal laundry
• Cable in the room

Each room is a private studio apartment with a private personal bathroom.

There are 6 different floor plans all studio style ranging in size from approximately 350 sqft to 425 and couple’s suite approximately 650 sqft.

We recommend bringing a single bed, dresser, TV stand and an easy chair/armchair.

Yes, a small fridge, that can fit under the counter. Depending on evaluation (SL4) we will allow an auto shut off kettle/coffee maker. Tea/coffee is always available from the staff on the floor for the Residents unable to have appliances in their rooms.

Yes, there is an underground parking available for visitors.

Family is welcome to pick the Resident up and visit our 5th floor patio or go for a walk in the neighbourhood.

Residents that are on our SL4D unit that have been deemed elopement risks are provided a pendant that allows us to monitor our Residents’ location on their designated floor. Our SL4D Residents’ pendants are equipped with Wander Guard, this is an alarm system that will automatically lock the elevator doors, and an alarm will sound until someone unlocks it or the Resident steps out.

The building is equipped with three entry points, during the hours from 0800-2000, we have a receptionist at the main entrance 24-7. The two other entry points require key fob access at any point during the day.